What is the NORWEH 100-day risk-free trial?
NORWEH is one of the very few timber frame kit companies in North America that offers a 100-Day Risk-Free Trial. This guarantee allows you to buy a pavilion, assemble it in your backyard, use it through the season, and return it for a full refund within 100 days if you’re not completely satisfied — no questions asked.
Why NORWEH can offer this:
- NORWEH’s return rate is less than 1% — the company is deeply confident in the product’s quality and customer satisfaction
- The 100-day window is long enough to experience the structure across real weather conditions and see how it fits your yard and lifestyle
How the risk-free trial works:
- Purchase any standard NORWEH pavilion kit
- Assemble the structure following the assembly manual
- If within 100 days you’re not satisfied, contact NORWEH to initiate a return
- NORWEH will arrange pickup and issue a refund — no damage assessments on normal wear and weathering
Important notes:
- The trial covers the timber frame kit itself — roofing materials, post bases, and electrical work sourced separately are not part of the return
- Review the full trial terms and conditions at norweh.com for complete details
- Custom-configured orders may have different terms — confirm at time of purchase
This is a genuine confidence statement — NORWEH builds structures they are proud of, and the 100-day trial is the proof.
